When you enable App Control and block the signature ID 5 or ID 7, it may cause connection issues with Microsoft applications such as Skype, Skype for Business and Office 365. Content Filtering Client Control access to unwanted and unsecure web contentĬonnection issues for Microsoft (Skype, Office365) after enabling DPI services.Capture Client Stop advanced threats and rollback the damage caused by malware.Cloud Firewall (NS v) Next-generation firewall capabilities in the cloud.Cloud App Security Visibility and security for Cloud Apps.Email Security Protect against today’s advanced email threats.Switches High-speed network switching for business connectivity.Wireless Access Points Easy to manage, fast and secure Wi-FI.Secure Mobile Access Remote, best-in-class, secure access.Cloud Edge Secure Access Deploy Zero-Trust Security in minutes.Capture Security appliance Advanced Threat Protection for modern threat landscape.Capture ATP Multi-engine advanced threat detection.Network Security Manager Modern Security Management for today’s security landscape.Security Services Comprehensive security for your network security solution.Next Generation Firewall Next-generation firewall for SMB, Enterprise, and Government.This is a collection of tools that I regularly use when troubleshooting a Lync client or server issue. If the result is successful, you should see the XML content in your browser. You should receive an authentication challenge. Make sure that you can browse to the following URL’s. Check the file share location to confirm files have been re-created.Run Update-CsAddressBook – This writes changes in backend DB to the address book files.Address Book web service backend data partition” to confrm Look for Event Log 21010 – “Synchronization pass completed successfully. This step should not be necessary under normal circumstances and may take some time to complete.
%AppData%\Local\Microsoft\Office\12.0\Lync\Īddress Book Cache Deleting Address Book Server Side Cache %AppData%\Local\Microsoft\Office\15.0\Lync\ %AppData%\Local\Microsoft\Office\16.0\Lync\ Note that to do this you will need to exit the Lync client. You can find the client cache folders as follows. Its often a useful troubleshooting step to delete the Lync client side cache, in particular when dealing with address book issues. Lync 2010/2013 tracing – C:\WindowsTracing Log file name: LWAJSPersistent#.log Lync Server Logs Log location: %userprofile%\AppData\Local\Microsoft\LWAPlugin\Tracing and look for a file name Log File: Lync-UccApi-#.UccApilog Web App LogsĪdd ?sl=1&log=full to the end of your meet url to enable detailed logging Lync 2013/SfB 2015: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracing SfB 2016: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing
#Skype for business mac performance issues windows#
SfB/Lync Log File Locations Windows Client Logs This article is a collection of useful resources to help you in troubleshooting Skype for Business (Lync).
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